A clear choice, without pressure.
At Roomifyus, we want you to understand what you are sharing and why. You can read our rental guidance and decide whether to continue. We do not force you to provide personal information.
1. You decide what to share
Providing information is your decision. If you do not feel comfortable sharing a requested photo or identity document, you may stop or skip the verification process. There is no pressure to continue. You can still read our free rental guide.
Some appointment or application steps may depend on identity confirmation. If you choose not to provide the information needed for a particular step, we or the property provider may be unable to complete that step.
2. Why identity confirmation may be requested
Our aim is to support responsible rental enquiries and clear communication between renters and property providers. For a particular viewing or application, a landlord or authorised representative may request a current photo and a government-issued photo ID, such as a driver's license, to confirm who they are communicating with.
Identity confirmation helps compare the person making an enquiry with the details provided. It does not, by itself, establish a person's criminal history, character or rental eligibility. A separate screening process, if a property provider uses one, should be explained by that provider.
3. We do not ask for your SSN
Roomifyus does not ask you to provide your Social Security number (SSN). Please do not enter it in our contact form, send it by email or include it in a message to our team.
A separate landlord or third-party screening service may have its own requirements and privacy practices. Before sharing information with anyone else, confirm who is requesting it, the purpose and how they will handle it. Their requirements are separate from our free guidance.
4. Understand each request before continuing
Identity requirements vary between properties and providers. We do not claim that every rental in the United States requires the same documents. Before uploading anything, ask which details are needed, whether an alternative is accepted, who will receive the information and how long it will be kept.
Depending on the application step, requested details may include your name, contact information, address, date of birth, an ID document, a current photo or a selfie/video used for identity confirmation. Review the fields and instructions on the specific form. If the purpose of a request is unclear, pause before sharing anything.
5. Information submitted through our enquiry form
Our Help / Contact form collects the name, email address, subject and message that you submit. The message is stored in our contact inbox so our authorised admin team can review your enquiry and use your email address to respond.
For an initial enquiry, share only what helps explain your question, such as a preferred area, approximate budget or move-in date. Do not attach or send identity documents, passwords, SSNs or payment details through the contact form.
6. Access, sharing and your requests
When you visit the public homepage, we record basic visit information such as your IP address, browser, page, visit time and clicks on homepage links. Your browser may also provide its timezone. Our authorised admin team uses this information to understand homepage activity. Homepage tracking does not restrict access or perform new external IP checks.
For security checks when you access the application, we may send your IP address to proxycheck.io to identify known VPN, proxy or datacenter connections. We do not send identity documents, photos or form contents for this check. Results are temporarily cached. Our authorised admin team can review portal activity with IP addresses, browser information and access restrictions. Recorded blocked requests are kept for up to seven days; separate security diagnostics use pseudonymous identifiers.
Before submitting identity information through an application or verification flow, review the recipient, access arrangements, retention information and any third-party services identified in that flow. A landlord's or external service's handling of information may be governed by its own privacy notice.
You may request information about a submission, a correction or deletion. Tell us which enquiry or submission your request concerns, using your contact email or reference number. Please do not send a new copy of your ID with the request. Our team will explain the available next steps and any applicable limitations.
Not comfortable? You can pause here.
You do not need to continue with a verification request to read our guides. Explore the rental information or leave the process and return when you feel ready.
Have another question?
If you have any further questions, or would like to make a privacy request, you can reach us through Help / Contact.